Frequently Asked Questions

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At Replen Essentials, we want your shopping experience to be as seamless as possible. We’ve compiled everything you need to know about shipping, returns, product info, and more. Still have questions? Contact Us Here →
General Questions:
Think of us as your one-stop shop for feeling fabulous—inside and out! Replen Essentials is all about premium health, wellness, beauty, and pet care products designed to help you glow, thrive, and live your best life. Whether you’re pampering yourself or your furry friend, we’ve got you covered.
Absolutely! Our beauty and skincare line is like a universal love letter to all skin types and tones. Dry, oily, sensitive, or combination—we’ve crafted products to make everyone feel like a superstar. Just check the product page for specifics tailored to your skin’s needs.
You bet! We’re all about clean, high-quality ingredients. Many of our products are packed with natural goodies, and we’re totally transparent about what goes into them. Flip over the label, and you’ll know exactly what you’re getting—no mystery here!
We’re sticklers for clarity. All allergens are clearly listed on our packaging and product descriptions. If you have specific dietary concerns, always double-check the ingredient list or chat with your doctor before diving in.
Oh, definitely! Our products are like a dream team—they work even better together. For the ultimate glow-up, check out our product pairing guide on the website or ask our team for personalized recommendations.
Yes, and we’re proud of it! We love animals, so we’d never test on them. All our products are 100% cruelty-free, because beauty should never come at the expense of our furry friends.
Many of them are! Look for the “Vegan” badge on product pages. We’re all about inclusivity, so whether you’re vegan or just curious, we’ve got options for you.
You better believe it! Every product goes through rigorous testing to make sure it’s safe, effective, and worthy of your love. We wouldn’t have it any other way.
Ordering & Shipping Questions:
Easy peasy! Just add your favorites to the cart, head to checkout, and follow the steps. You can create an account for faster shopping or check out as a guest. Either way, you’re just a few clicks away from your new favorites.
We’re spreading the love worldwide! While we currently ship to select countries, we’re always expanding. Check our shipping page to see if we deliver to your corner of the globe.
Who doesn’t love free shipping? We offer it on select orders, especially during promotions or with bundles. Otherwise, fees depend on your location and order size. Don’t worry—we’ll calculate it for you at checkout.
We’re quick! Orders are processed in 1–2 business days and typically arrive in 3–7 business days. Of course, delivery times can vary, especially during busy seasons, but we’ll keep you updated every step of the way.
Of course! Once your order ships, we’ll send you a tracking number so you can stalk your package like a pro. Just click the link and watch it make its way to your doorstep.
Uh-oh, that’s no fun! If your order is running late or gets lost, reach out to our customer service team with your order number. We’ll track it down and make things right—fast.
Need it ASAP? We’ve got you covered. Choose expedited shipping at checkout for faster delivery. Perfect for last-minute gifts or when you just can’t wait to try your new goodies.
Returns & Exchanges:
We want you to love your Replen Essentials as much as we do! If something’s not quite right, we offer a 30-day satisfaction guarantee. Just contact us for a refund or exchange—no hard feelings.
It’s simple! Head to our Returns & Exchanges page and follow the steps. Or, if you’d rather chat with a human, our customer service team is here to help. Just have your order number ready.
For hygiene reasons, we can only accept returns on unused, unopened products. But if something’s defective, let us know right away, and we’ll make it right.
Once we get your return, it usually takes 5–7 business days to process. We’ll send you an email as soon as it’s done, so you’re never left wondering.
Unless the return is due to a mistake on our end or a defective product, return shipping is on you. But don’t worry—we’ll make the process as smooth as possible.
Product-Specific Questions:
It’s as easy as 1-2-3! Just mix a scoop into your coffee, tea, or smoothie for a delicious boost that supports glowing skin, strong nails, and shiny hair. It’s self-care in a cup!
Yes! Our pet care line is designed with love for all breeds. Just follow the instructions, and your furry friend will be living their best life. If your pet has special needs, check with your vet first.
Our sports nutrition products are like a personal trainer in a bottle. Packed with clean, effective ingredients, they’re designed to fuel your workouts, speed up recovery, and keep you feeling strong. No junk, just results.
Absolutely! Self-care isn’t just for the ladies. Our men’s skincare line is simple, effective, and designed to fit into any routine. Because everyone deserves to feel confident in their skin.
Most of our products last 12–24 months. Just check the packaging for the expiration date, and store them in a cool, dry place to keep them fresh.
We recommend checking with your doctor first. Your health and your baby’s safety are our top priorities, so it’s always best to get the green light from a pro.
Some do, some don’t! We use natural fragrances in some products, while others are completely fragrance-free. Check the product description to find the perfect match for your preferences.
We’re all about sustainability! Many of our products come in eco-friendly packaging, and we’re constantly working to reduce our environmental impact. Because loving yourself shouldn’t mean harming the planet.
Discounts & Promotions:
Oh yes! We love a good deal as much as you do. Check out our bundle offers for amazing savings, free gifts, and even free shipping. It’s like a little treat for your wallet.
Don’t miss out! Sign up for our newsletter or follow us on social media to be the first to know about exclusive deals, flash sales, and new product launches. Trust us, your inbox will thank you.
We sure do! Earn points on every purchase and redeem them for discounts or free products. It’s our way of saying thanks for being part of the Replen Essentials family.
Sorry, but only one discount code per order. But don’t worry—our bundles already offer killer savings, so you’re still winning.
Yes! If you’re looking to stock up, contact our sales team for special pricing on bulk or wholesale orders. We’ll hook you up with a deal that works for you.
Customer Support:
We’re here for you! Reach out via email at support@replenessentials.com or use the live chat feature on our website. Our team is available Monday–Friday, 9 AM–5 PM (EST).
Not yet! We’re online-only for now, which means we can focus on bringing you the best products at the best prices. Who needs a store when you can shop in your PJs?
If you act fast, we might be able to help! Contact us ASAP, and we’ll do our best to cancel or modify your order. Once it’s processed, though, changes might not be possible.