Shipping policy

Shipping Policy

Last Updated: January 2025

1. Processing Time

  • Orders are processed within 3–5 business days (excluding weekends/holidays).

  • Delays may occur during peak seasons.

2. Shipping Partners

  • We partner with Blanka and Supliful for fast, reliable fulfillment.

  • Shipments may originate from multiple warehouses.

3. Delivery Times

  • Canada: 3–7 business days. (Varies by Province)

  • USA: 5–10 business days. (Varies by State)

  • International: 10–21 business days (Varies by Country).

4. Shipping Costs

  • Free Shipping: Orders over $150 USD

  • Standard Rates: Calculated at checkout based on weight/destination.

5. Tracking

  • Track your order via the link in your confirmation email.

  • Contact enquiries@jeruinc.com for lost/delayed packages.

6. Split Shipments

  • If your order contains products fulfilled by both Blanka and Supliful, they may ship separately.

  • You’ll receive multiple tracking numbers.

7. Customs & Duties

  • International customers are responsible for customs fees.